Privacy Policy

1. Company Information

This website is owned and operated by PT Multi Wirausaha Global Group, an Indonesian export company specializing in connecting international buyers with premium Indonesian products through reliable sourcing, quality control, and global logistics solutions.

2. Information We Collect

When you visit our website or communicate with us, we may collect information that you voluntarily provide. This information allows us to understand your business requirements and prepare accurate export quotations.

Personal Information

When you submit our Request for Quotation (RFQ) form, we may collect:

• Full Name
• Company Name
• Email Address
• WhatsApp Number
• Country
• Product Category
• Quantity Required
• Destination Country
• Additional Requirements or Messages

Providing this information is entirely voluntary. However, failure to provide certain information may limit our ability to prepare quotations or respond to your inquiries.

Technical Information

Like many commercial websites, we may automatically collect certain technical information whenever you access our website.

• IP Address
• Browser Type
• Operating System
• Device Information
• Date and Time of Access
• Pages Visited
• Website Usage Statistics
• Language Preferences

This information helps us maintain website security, monitor performance, and continuously improve the overall browsing experience.

3. How We Use Your Information

We use the information collected through our website solely for legitimate business purposes related to our export operations and customer support.

• Respond to quotation requests.
• Prepare commercial offers.
• Recommend suitable products.
• Provide export consultation.
• Communicate regarding product availability.
• Coordinate international shipments.
• Respond to customer inquiries.
• Improve our website and services.
• Maintain internal business records.
• Comply with applicable legal obligations.

We process your information responsibly and only to the extent necessary to provide our products and professional export services.

4. Internal Use of Information

All personal information submitted through our website is used exclusively for the internal business operations of PT Multi Wirausaha Global Group. We value your trust and are committed to handling your information responsibly and professionally.

Your information will only be used to support legitimate business activities, including responding to inquiries, preparing quotations, discussing export opportunities, coordinating product sourcing, and maintaining professional communication with prospective buyers.

We do not sell, rent, lease, or trade your personal information to third parties for advertising or commercial marketing purposes.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, enhance user experience, and maintain website security.

Cookies are small text files stored on your device that help websites recognize returning visitors and remember certain preferences.

Cookies may be used for purposes including:

• Remembering website preferences.
• Improving website performance.
• Monitoring website traffic.
• Enhancing security.
• Providing a smoother browsing experience.
• Understanding visitor interactions.

Most web browsers automatically accept cookies. You may choose to disable cookies through your browser settings; however, certain website features may not function as intended after doing so.

6. Third-Party Services

To provide reliable website functionality and communication services, we may utilize trusted third-party providers that assist us in operating our website and delivering our services.

These providers may include:

• Elementor (website builder)
• Hostinger (website hosting)
• GTranslate (website translation)
• WhatsApp (business communication)

These third-party providers may process limited technical information necessary for the services they provide. Each provider maintains its own privacy policy and security practices.

We encourage users to review the privacy policies of these third-party providers whenever appropriate.

7. Data Security

Protecting your information is one of our highest priorities. We implement appropriate administrative, technical, and organizational measures to safeguard the personal information entrusted to us.

These measures are designed to reduce the risk of unauthorized access, disclosure, misuse, alteration, or destruction of your information.

• Secure website hosting.
• Restricted internal access.
• Password-protected systems.
• Routine website maintenance.
• Responsible handling of customer information.

Although we strive to protect all information submitted through our website, no method of electronic transmission or internet storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, absolute security cannot be guaranteed.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including responding to inquiries, preparing quotations, maintaining business records, and complying with applicable legal obligations.

When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of such information in accordance with our internal procedures and applicable laws.

9. International Users

MWG Group serves customers and business partners from various countries around the world. By submitting your information through our website, you acknowledge that your information may be transferred to, processed, and stored in Indonesia for legitimate business purposes.

Regardless of where your information is processed, we are committed to protecting your personal information in accordance with this Privacy Policy.

10. Your Privacy Rights

Depending on the applicable laws in your jurisdiction, you may have certain rights regarding your personal information. These rights may include requesting access to your personal information, requesting corrections, requesting deletion of your information where legally permitted, or withdrawing your consent for future communications.

If you wish to exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

11. Children's Privacy

Our website is intended for business professionals, importers, distributors, wholesalers, retailers, and other parties engaged in legitimate commercial activities.

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If we become aware that personal information has been collected from a minor without appropriate consent, we will take reasonable steps to remove such information from our records.

12. Intellectual Property

Unless otherwise stated, all content available on this website—including but not limited to text, graphics, logos, icons, product descriptions, images, website layout, branding elements, and other materials—is the intellectual property of PT Multi Wirausaha Global Group or is used with appropriate authorization.

No part of this website may be copied, reproduced, distributed, modified, published, or used for commercial purposes without prior written permission from PT Multi Wirausaha Global Group.

13. Product Information Disclaimer

We continuously strive to provide accurate and up-to-date information regarding our products and export services. However, product specifications, dimensions, packaging, availability, minimum order quantities (MOQ), pricing, production schedules, shipping methods, and export terms may change without prior notice.

All information presented on this website is provided for general informational purposes only and should not be interpreted as a legally binding commercial offer. Final product specifications, pricing, and commercial terms will be confirmed through official quotations issued by PT Multi Wirausaha Global Group.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business operations, legal requirements, technological developments, or improvements to our services.

Any updates will become effective immediately upon publication on this page. The "Last Updated" date displayed at the top of this Privacy Policy indicates the latest revision.

We encourage visitors to review this Privacy Policy periodically to remain informed about how we protect personal information.

15. Contact Us

If you have any questions regarding this Privacy Policy, our data handling practices, or your personal information, please feel free to contact us.