Terms & Conditions

1. Acceptance of Terms

By accessing this website, submitting information through our Request for Quotation (RFQ) form, contacting our representatives, or otherwise interacting with our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms & Conditions.

These Terms apply to all visitors, buyers, importers, distributors, wholesalers, retailers, business partners, and any other individual or organization accessing our website.

If you do not agree to these Terms, you must discontinue using our website and refrain from submitting any personal or business information through our online services.

2. Company Information

This website is owned and operated by PT Multi Wirausaha Global Group, an Indonesian export company specializing in supplying high-quality Indonesian products to international markets.

Our primary objective is to facilitate professional export transactions while maintaining transparency, quality assurance, and reliable international business relationships.

3. Website Use

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

You must not use this website in any manner that could damage, disable, interrupt, or impair its operation or interfere with other users' access to the website.

Users agree not to:

• Provide false or misleading information.
• Submit fraudulent quotation requests.
• Attempt unauthorized access to our systems.
• Introduce viruses or malicious software.
• Use automated systems to scrape website content.
• Copy or reproduce website content without written permission.
• Use the website for unlawful activities.
• Misrepresent their identity or company.

MWG Group reserves the right to restrict or terminate access to users who violate these Terms or engage in activities that may harm our company, website, or other users.

4. Product Information

We strive to ensure that all product descriptions, specifications, images, packaging details, and other information presented on this website are accurate and up to date.

However, product information is provided for general reference only and may change without prior notice due to production improvements, supplier updates, seasonal variations, raw material availability, or regulatory requirements.

The information displayed on this website does not constitute a legally binding commercial offer.

• Product availability may change.
• Packaging may vary.
• Dimensions and specifications may differ slightly.
• Colors displayed on screens may not exactly match actual products.
• Minimum Order Quantities (MOQ) may vary by product.
• Export availability depends on destination country regulations.

Final specifications, pricing, packaging, lead times, and commercial terms will always be confirmed through an official quotation issued by PT Multi Wirausaha Global Group.

5. Request for Quotation (RFQ)

Our Request for Quotation (RFQ) form is provided solely to facilitate communication between prospective buyers and PT Multi Wirausaha Global Group. Submission of an RFQ does not create any contractual relationship, purchase obligation, or guarantee of product availability.

By submitting an RFQ, you confirm that all information provided is accurate, complete, and submitted in good faith for legitimate business purposes.

• RFQs are treated as business inquiries only.
• Submitting an RFQ does not constitute an order.
• MWG Group may request additional information before preparing a quotation.
• Incomplete or inaccurate information may delay our response.
• We reserve the right to decline any RFQ at our sole discretion.

Official quotations are issued only after our team has reviewed your inquiry and confirmed the requested product specifications and export requirements.

6. Orders and Contracts

An order shall only become valid after both parties have mutually agreed upon the commercial terms and received written confirmation from PT Multi Wirausaha Global Group.

Until such confirmation is issued, all discussions, negotiations, quotations, and communications shall be considered preliminary and non-binding.

A binding agreement may include, but is not limited to:

• Approved quotation.
• Purchase Order (PO).
• Sales Contract.
• Commercial Invoice.
• Written confirmation from our authorized representative.

MWG Group reserves the right to refuse or cancel any order prior to confirmation if product availability, production capacity, export regulations, or other business considerations prevent fulfillment.

7. Pricing and Payment

All pricing displayed on this website, if any, is provided for informational purposes only and should not be interpreted as a binding commercial offer.

Product prices may change without prior notice due to fluctuations in raw material costs, exchange rates, shipping expenses, supplier pricing, or other market conditions.

• Official prices are provided only through written quotations.
• Prices may vary depending on quantity.
• Prices may differ based on destination country.
• Packaging requirements may affect pricing.
• Shipping costs are calculated separately unless otherwise agreed.

Payment terms, accepted payment methods, currencies, and settlement schedules will be specified in the official quotation, sales agreement, or commercial invoice issued for each transaction.

8. Shipping and Export Compliance

PT Multi Wirausaha Global Group supplies products to customers worldwide in accordance with applicable Indonesian export regulations and international trade practices.

Buyers are responsible for ensuring compliance with all import laws, customs regulations, product registration requirements, taxes, duties, permits, certifications, and other legal obligations applicable within their respective countries.

MWG Group shall not be responsible for shipment delays, customs clearance issues, import restrictions, or additional costs arising from the buyer's local regulations.

• Import permits remain the buyer's responsibility.
• Customs duties and taxes are determined by the destination country.
• Delivery schedules may vary depending on logistics providers.
• Export documentation will be prepared according to the agreed commercial terms.

9. Intellectual Property

All intellectual property rights relating to this website are owned by or licensed to PT Multi Wirausaha Global Group.

This includes, but is not limited to:

• Company name.
• Company logo.
• Product photographs.
• Website design.
• Graphics and icons.
• Written content.
• Product descriptions.
• Marketing materials.

No content from this website may be copied, reproduced, distributed, modified, published, translated, or used for commercial purposes without prior written consent from PT Multi Wirausaha Global Group.

Unauthorized use of our intellectual property may result in legal action under applicable Indonesian laws and international intellectual property regulations.

10. User Responsibilities

By using this website, you agree to act honestly, responsibly, and in compliance with all applicable laws and regulations. You are responsible for ensuring that all information submitted to MWG Group is accurate, complete, and up to date.

Users agree not to engage in any activity that may disrupt the operation, security, or integrity of this website or negatively affect other users.

• Provide truthful business information.
• Use the website only for lawful purposes.
• Respect applicable intellectual property rights.
• Maintain the confidentiality of any business communications.
• Refrain from attempting unauthorized access to our systems.

11. Disclaimer of Warranties

This website and all information contained herein are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

While PT Multi Wirausaha Global Group makes every reasonable effort to ensure the accuracy and reliability of the information presented, we do not warrant that the website will always be error-free, uninterrupted, secure, or free from viruses or other harmful components.

Product descriptions, specifications, images, pricing references, and other information are provided for general informational purposes only and may change without prior notice.

12. Limitation of Liability

To the fullest extent permitted by applicable law, PT Multi Wirausaha Global Group shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to the use of this website or reliance upon any information contained herein.

This limitation includes, but is not limited to:

• Loss of business opportunities.
• Loss of profits.
• Business interruption.
• Data loss.
• Shipping delays caused by third parties.
• Import restrictions imposed by destination countries.
• Changes in government regulations.

Nothing in these Terms shall exclude liability where such exclusion is prohibited by applicable law.

13. Force Majeure

PT Multi Wirausaha Global Group shall not be held responsible for any failure or delay in performing its obligations where such failure results from circumstances beyond our reasonable control.

Force majeure events may include, but are not limited to:

• Natural disasters.
• Floods.
• Earthquakes.
• Fire.
• Pandemics.
• War or civil unrest.
• Government restrictions.
• Port congestion.
• Labor strikes.
• Transportation disruptions.
• Supplier shortages.

During such events, contractual obligations may be suspended or adjusted as reasonably necessary.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law principles.

Any matters relating to the interpretation, validity, performance, or enforcement of these Terms shall be subject to Indonesian law.

15. Dispute Resolution

In the event of any dispute arising from or relating to these Terms, both parties agree to first seek an amicable resolution through good-faith negotiations.

If a mutually acceptable resolution cannot be reached, the dispute shall be resolved in accordance with the applicable laws and competent courts of the Republic of Indonesia.

Nothing in this section prevents either party from seeking temporary or injunctive relief where permitted by law.

16. Changes to These Terms

PT Multi Wirausaha Global Group reserves the right to revise, amend, or update these Terms & Conditions at any time without prior notice.

Any modifications become effective immediately upon publication on this website. Continued use of the website following such changes constitutes your acceptance of the revised Terms.

We encourage visitors to review this page periodically to stay informed of any updates.

17. Contact Information

If you have any questions regarding these Terms & Conditions, our products, or our export services, please contact us using the information below.